Frequently asked questions

Tip: You can super easily see the status of your order, see mail tracking, return goods and more in our self-help solution.

    1. How do I contact VitenWahl? If you have a question, send us a message on Facebook or post@nerdebutikken.no .
    2. How long will it take to receive my order? We send goods out twice a week and send all goods by regular post. This means that it may take a few days for you to receive your items, but rarely more than a week.
    3. I have a problem with my order. What do I do? Contact us at post@nerdebutikken.no and we will help you.
    4. Can I pay by invoice? Schools, organizations and companies are welcome to pay by invoice. If it is the municipality that is to pay, you should enter the invoice address of the municipality. Feel free to also include the resource number in the address fields. Then it is automatically included on the invoice, which is sent as a pdf. If you have any questions, contact us at post@nerdebutikken.no .
    5. Can I receive an invoice at EHF? Of course! Unfortunately, we cannot send EHF automatically, but send us an e-mail at post@nerdebutikken.no and we will arrange EHF.
    6. Can I order products abroad? This depends somewhat on where abroad and what you want to order. In addition, the shipping costs will be slightly different from what we usually offer on the website. Get in touch at post@nerdebutikken.no then we'll see what we can achieve!

The conclusion is:
Most things can be fixed, just contact post@nerdebutikken.no .